Gift Concierge are masters at planning, organising and making things happen. They are connected to the best suppliers, services and experiences in Australia and abroad, making things happen swiftly and with ease.
Whether you’re celebrating a loved one or offering a professional gesture, we help you find unique gifts for every occasion, leaving a lasting memory – we can do it all, easily.
Occasionally, our members will submit a task request that falls outside the scope of Gift Concierge services (for example, the task requires further research and experience, it is a project and not a viable ‘task’ request). When this happens, we will offer one of our Casual Packs or to quote you on an hourly rate or project fee to complete the task.
All charges and costs incurred as a result of sourcing services and products on your behalf are billed directly to you. Your Gift Concierge will require credit card details for all purchases so you can be charged directly by the supplier. This process allows for transparency of all costs.
Gift Task credits are used for anything you would like us to complete on your gifting to-do list.
Gift5 – Gift curation for up to 5 individual gifts or 1 hamper for upto 10 recipients.
Gift10 – Gift curation for up to 10 individual gifts or 1 hamper for up to 40 recipients.
Gift20 – Gift curation for up to 20 individual gifts for 1 hamper for up to 80 recipients.
If your gift task request requires more time than this (e.g. a bespoke gifting project for a corporate organisation, special occasion or milestone outside of the Gifting Task Packs) we will let you know and with your approval, quote on a bespoke solution.
If you have purchased an annual Optimise membership and you utilise all of your monthly task credits (10 credits are included in your membership, per month), we can deduct the additional task credits from the next month.
If you have purchased a Casual Task Pack (Life5, Life10 and Life20) and you utilise all of your task credits, we can upgrade you to the next level Task Pack or you can purchase an additional Task Pack.
Gift Concierge team are highly skilled Australian-based professionals with many years experience in customer service and project management. They are highly educated, cultured, passionate, committed and trustworthy.
We choose our Gift Concierge carefully and they undertake a rigorous onboarding process when they join our team.
If you would like to explore joining our team and helping our members make life happen, please email firstname.lastname@example.org